Definitions
For purposes of this Policy, terms including Personal Information, Data Subject, Processing, Operator, Responsible Party, Consent, Special Personal Information, and applicable legal terminology shall carry the meanings assigned under applicable law including POPIA.
Information We Collect
We may collect personal, business, financial, transactional, technical, and behavioural information including names, business details, contact information, IP addresses, device information, billing and delivery information, uploaded artwork, and communications.
How We Collect Information
Information may be collected directly from you, automatically through cookies and tracking technologies, from third-party service providers, or from publicly available or lawful commercial sources.
Purpose of Processing
We process information to provide products and services, prepare quotations, fulfil orders, manage accounts, process payments, coordinate deliveries, improve website functionality, conduct analytics, and comply with legal obligations.
Legal Basis for Processing
Processing may occur on the basis of consent, contractual necessity, legitimate business interests, legal compliance obligations, or protection of lawful interests under South African law.
Sharing and Disclosure of Information
We may disclose information to payment processors, logistics providers, IT providers, CRM systems, advertising platforms, legal advisors, regulators, or other service providers where reasonably necessary.
International Transfers
Personal information may be transferred to or processed in jurisdictions outside South Africa where our service providers operate.
Data Retention
We retain personal information only as long as necessary for the purposes collected, to comply with legal obligations, resolve disputes, and enforce agreements.
Security Safeguards
We implement reasonable technical, administrative, and organisational measures to safeguard personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
Your Rights
You may have rights to access, correct, object to processing, request deletion, withdraw consent, and lodge complaints with the Information Regulator.
Direct Marketing
We may send promotional communications where lawful and where consent has been obtained or a lawful basis exists. You may opt out at any time.
Cookies and Tracking Technologies
We may use cookies, analytics tools, remarketing technologies, and other tracking mechanisms in accordance with our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.
Children’s Information
Our services are intended for businesses and not directed toward children. We do not knowingly collect children’s personal information.
Special Personal Information
We do not intentionally collect or process special personal information except where legally permitted or required.
Data Breach Procedures
In the event of a data breach, we may take reasonable remedial action and provide notices where legally required.
Limitation of Liability
While we take reasonable precautions, no transmission or storage system can be guaranteed secure. Liability is limited to the extent permitted by law.
Amendments and Updates
Cups-n-Things (Pty) Ltd reserves the right to amend this Policy at any time by publishing updates.
Governing Law
This Policy shall be governed by the laws of the Republic of South Africa.
Contact Information
Cups-n-Things (Pty) Ltd
Email: info@cupsandthings.co.za
Phone: +27 (73) 207-1837
Address: 10 Quartz Dr, Kya Sands Business Park, Randburg, 2163, South Africa
